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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Domain separation and lifecycle reports

There are certain domain separation aspects to consider when running software lifecycle reports.

Software Asset Management overview

In a domain-separated environment, the software lifecycle report is generated at the level at which the Service Provider (SP) is managing compliance for their customers’ environment. Typically, the level at which reconciliation is run indicates such compliance, and the software lifecycle report is generated at the same level.

The following table shows how the reconciliation should behave. In this example:

  • The SP is managing Cisco's software asset management (SAM) program at the Cisco corporate level. That means the lifecycle report must run at the Cisco corporate level.
  • The SP is managing Walmart's SAM program for each Walmart division (US and Mexico). That means the lifecycle report must run at the Walmart division level.

Here is the SP hierarchy:

  • Cisco Corporate
    • Cisco USA
    • Cisco Mexico
  • Walmart Corporate
    • Walmart USA
    • Walmart Mexico
Domain settings (reconciliation/ normalization)Compliance reportingLifecycle report level
TOP/CiscoTrueYes
TOP/Cisco/USFalse 
TOP/Cisco/MexicoFalse 
TOP/Cisco/GermanyFalse 
TOP/WalmartFalse 
TOP/Walmart/USTrueYes
TOP/Walmart/MexicoTrueYes

If the SP sets up software models for Cisco corporate as well as Cisco Mexico, even though their intent is to manage compliance for Cisco at the Cisco Corporate level, the lifecycle report may show duplicate lifecycle records with the same install count.

Model domain Date Software ModelDomain
CiscoSQL Server 2012201410SQL Server 2012Cisco
Cisco MexicoSQL Server 2012201410SQL Server 2012Cisco
Walmart USASQL Server 201220145  
Walmart MexicoSQL Server 2012201420  

To learn more about software lifecycles, see Create software models in Software Asset Management classic. To learn about domain separation path setup, see Domain separation setup and administration

Parent Topic:Domain separation and Software Asset Management