Software Asset Management publisher pack for SAP › Supported software publisher licenses › Software Asset Management › IT Asset Management › Asset Management

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a custom SAP named user type

Create a custom SAP named user type so that you can track and manage your SAP licenses based on the named user type that is specific to your SAP system.

Before you begin

Role required: sam_admin

Important: You can create custom SAP named user types in both the Software Asset Management classic application and the Software Asset Workspace. Use the following steps to create custom named SAP user types in the Software Asset Management classic application. For details on how to create custom named user types in the Software Asset Workspace, see Create a custom named user type in workspace.

About this task

Note: The custom SAP named user types that you create directly on your ServiceNow instance are not reflected in your SAP system. You must make the same changes in your SAP system.

Procedure

On the page header of your ServiceNow® instance, select All.
In the menu navigation filter, enter samp_named_user_type_list.do.

The Named User Types [samp_named_user_type] table opens.
Select New.

On the form, fill in the fields.

Field	Description
Name	Name of custom named user.
Price list	Default price list.
Is developer	Option that indicates the user has a developer role.
Grants access to	Grant access to a named user type.
Value	Value associated with the named user type. This value can be either numbers or letters.
Rank	Priority of the named user type during reconciliation. Lower rank values take precedence.
Is licensable	Option that indicates the named user type license status.
Active	Option that indicates if the named user type is active.