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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Map a role to a named user type

You can optimize your SAP licenses by mapping roles to a named user type. During reconciliation, discovered user roles and their assigned named user types are compared against these roles to identify user that can be given a lower named user type.

Before you begin

Role required: sam_admin

About this task

Procedure

  1. On the page header of your ServiceNow® instance, select All.

  2. In the menu navigation filter, enter samp_named_user_type_list.do.

    The Named User Types [samp_named_user_type] table opens.

  3. Select the named user type that you want to map a role to.

  4. In the SAP Roles related list, select Edit....

  5. In the Collection list on the Edit Members form, search for and select the role that you want to map to the named user type.

  6. Select the Add icon

Image omitted: add-icon.png
No alternative text supplied

to move the selected role to the SAP Roles List.

  1. Repeat steps 5 and 6 for each role that you want to map to the named user type.

  2. Select Save.

Parent Topic:Software Asset Management publisher pack for SAP

Related topics

Tables installed with the SAP publisher pack

Set up SAP integration to establish a connection with SAP

Establish an SAP connection using basic authentication

Establish an SAP connection using OAuth 2.0

Create entitlements for SAP

Create software models for SAP

Create a custom SAP named user type

Create custom SAP price lists

Import custom SAP named user types

Import custom SAP price lists

SAP USMM-based optimization

User transaction activity for named user types

Self-declaring SAP engine license usage

Software Publisher Analytics dashboard for SAP in Software Asset Management classic

Publisher overview for SAP in the Software Asset Workspace