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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure updates on Microsoft 365 Admin Center

Avoid anonymous user information in Microsoft 365 reports on activity to be imported to ServiceNow.

Before you begin

Role required: admin

Procedure

  1. Log in to Microsoft 365 admin center by using your admin credentials.

  2. Navigate to Settings > Services > Org settings > Reports.

  3. Deselect the Display concealed user, group, and site names in all reports check box.

    For more information about the Microsoft 365 reports showing anonymous user information, see Microsoft 365 reports show anonymous user names instead of actual user names.