Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Test the integration with the carrier API

Check the connection with the carrier API to handle any connection issues such as invalid credentials, incorrect tracking details, and issues with the integration script include.

Before you begin

Role required: admin or domain_admin

Procedure

  1. Navigate to All > Hardware Asset Workspace > Asset operations.

  2. From the Shipment list, select Carrier integration profiles.

  3. Select the carrier integration profile that you want to test.

  4. Select Test connection.

Result

A message that indicates the success or failure of the connection is displayed.

Parent Topic:Track shipments using the integration framework

Related topics

Creating an integration script include for third-party carrier applications

Connect your ServiceNow instance with a shipping carrier application

Remove a shipping carrier from an integration profile

Create a carrier integration profile

View the carrier integration profile details

Create a shipping carrier record

View hardware asset shipment details

Stale shipments

Track a hardware asset shipment