Acknowledge receipt of assets on the Employee Center portal

After receiving hardware or consumable assets that were in transit and reserved for you, confirm their receipt on the Employee Center portal.

Before you begin

Role required: Log in as an employee.

To view the My Assets option on the global header navigation bar of the Employee Center portal, the value of the enable_assets option must be set to true on the Additional options, JSON format field of the Employee Center menu record. For more details, see Enable or disable global header options.

Note: The My Assets option requires the Hardware Asset Management application to be activated.

About this task

When an asset reserved for you is in transit, you will receive an email notification with a link to the Employee Center Portal, where you can acknowledge its receipt. You can receive an asset even if the asset is excluded from Hardware Asset Management workflows or if the associated resource category isn't opted in.

Procedure

View the assets that are reserved for you on the Employee Center portal.
- Select the Receive assets link in the email notification that you received.
  
  The link opens the My Assets page on the Employee Center portal.
- View assets using any of the options available in the global header navigation bar of the Employee Center portal.

UI option	Action
My Assets	Select My Assets in the global header navigation bar of the Employee Center portal.Note: The number displayed on the My Assets option represents the total count of assets that must be attested and received.
Profile	Select Profile on the global header navigation bar of the Employee Center portal. Select the Assets tab.

The page displays all the hardware and consumable assets that are assigned to you, in transit, and reserved for you. You can acknowledge the receipt of hardware and consumable assets that are in transit.

Acknowledge after you receive the asset.

Asset Action

Hardware

For the hardware asset that you want to receive, select Receive asset.
In the Receive asset dialog box, follow any of these steps:
If the Asset tag and Serial number fields have values, verify them and then select Submit.
If either the Asset tag or Serial number field is empty, enter the value and then select Submit.

Note: You can only enter values in the empty Asset tag or Serial number fields if the value of the sn_hamp.enable_asset_tag_serial_number_edits system property is set to true. This system property can be updated with the admin role.

Result:
Asset is received successfully.
Status of the asset changes from In transit to In use, and the asset is assigned to you.
The Receive asset option is no longer available for that asset.
Any receive task associated with that asset is automatically closed. Note: If the details of the asset that you received don't match the information shown in the Receive Asset dialog box, you can raise an issue by selecting the Raise issue option. For more details, see Raise issue related to your asset on the Employee Center portal.

Consumables

For the consumable asset that you want to receive, select Receive asset.
In the Receive asset dialog box, enter the quantity of consumables that you received in the Quantity field.

Note: By default, this field displays the consumable quantity that you requested. You can enter a value that is lesser than or equal to the requested quantity, but it must be a positive number and not zero.

Select Submit.
Result:
If you received the full requested quantity of consumables, then the Status of the asset changes from In transit to Consumed, and the asset is assigned to you.

If you received only a partial quantity of the requested consumables, the following changes occur:

-   The status of the assets that you received changes from **In transit** to **Consumed**, and the assets are assigned to you.
-   The status of the assets that you didn't receive remains **In transit**.

Note: Consumed and in transit consumables are displayed separately.

Parent Topic:Using Hardware Asset Management

Work with hardware normalization

Manage asset bundles from your inventory

Manage your inventory through pallet assets

Manage loaner assets

Donate assets to charity organizations

Use Advanced Shipment Notification

Manage RMA requests

Create an inventory stock order request

Create a disposal order

Fulfilling hardware asset requests