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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Quick start tests for Hardware Asset Management

Validate that Hardware Asset Management (HAM) still works after you make any configuration change such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data.

Hardware Asset Management quick start tests are available when you install the Hardware Asset Management (HAM) application from the ServiceNow Store.

TestDescriptionRelease version
HAM - Hardware NormalizationValidates the various normalization status values based on the normalized Manufacturer, Product, and Model.Orlando
HAM - Hardware Asset Disposal work flowValidates asset disposal work flow.Paris
HAM - Automating Asset deploy workflowValidates asset deployment work flow.Paris
HAM - Automating Asset Swap workflowValidates Asset Exchange/Swap work flow.Note: Requires demo data.Paris
HAM - Standard Hardware Asset Request FlowValidates the Standard Hardware Asset Request flow, which is a part of the Hardware Asset Management application.Paris
HAM - Hardware Asset Refresh flowValidates asset refresh workflow.Quebec
HAM - Loaner Asset Allocation FlowValidates loaner asset workflow.Quebec
HAM - Lease Contract Asset ExpirationValidates leased contract asset expiration end to end workflow, performing return or extend of the assets covered in the lease contract.Quebec
HAM - Asset RMA FlowValidates the asset Return Merchandise Authorisation \(RMA\) workflow with Inventory User.Rome
HAM - Asset RMA Flow \(SP\)Validates the asset Return Merchandise Authorisation \(RMA\) workflow from Service Portal.Rome
HAM - Loaner Asset Request FlowValidates the Loaner asset allocation workflow with Inventory Admin user.Rome
HAM - Contract Renewal FlowValidates the Contract Renewal flow with Contract Manager user.Tokyo

Parent Topic:Hardware Asset Management reference

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Quick start tests