Installed with Hardware Asset Management
Several types of components are installed with activation of the sn_hamp plugin, including tables, user roles, and scheduled jobs.
Roles installed
| Role title | Description | Contains roles |
|---|---|---|
| ham\_admin | Grants full access to the respective features of the Hardware Asset Management application including the ability to Opt-in for the Content Service. This role is used for Hardware Asset Management. | - inventory\_admin - catalog\_manager - report\_user - sn\_hamp.ham\_user - asset - procurement\_admin |
| sn\_hamp.ham\_user | Manage hardware assets and reports. This role enables users to view, create, update, and delete hardware asset records, and to generate and view asset-related reports. This role is tailored for everyday asset management tasks. | asset |
Granular roles
| HAM functionality | Granular admin role | Description |
|---|---|---|
| HAM licensing | sn\_hamp.ham\_system\_admin | Provides access to:- Edit Exclusion flag [ excluded_from_ham] value over asset - HAM Resource Categories menu |
| Advanced Shipment Notification \(ASN\) | sn\_hamp.ham\_asn\_admin | Provides access to:- Import shipment notification and Import status UI options - Read access to the Import template page |
| Zero touch request | asset\_integration\_admin | Provides access to:- Create provider integration profile records in the Provider integration profile [sn_hamp_provider_int_profile] table - Provider integration profiles list in the Asset operations view of the Hardware Asset Workspace |
| HAM Guided Setup | sn\_hamp.ham\_system\_admin | Provides access to:- HAM Guided Setup module - Getting started page of Hardware Asset Management Guided Setup |
| HAM application properties | sn\_hamp.ham\_system\_admin | Access to the following application properties:- sn_hamp.enable_asset_action_validation_incident - sn_hamp.enable_asset_action_validation_change_request - sn_hamp.enable_asset_tag_serial_number_edits |
| HAM system properties | sn\_hamp.ham\_system\_admin | Access to the following system properties:- sn_hamp.update_assets_norm_model_name - sn_hamp.enable_asset_action_validation_change_request - sn_hamp.enable_asset_tag_serial_number_edits - sn_hamp.enable_shipping_carrier_validation_asn - glide.ui.sn_hamp_loaner_asset_order_activity.fields - sn_hamp.enable_custom_category_licensing - sn_hamp.model_lifecycle_phase_order - sn_hamp.sn_ham_active_entitlements - glide.sg.voice_search.enabled - glide.ui.sn_hamp_asset_reclaim_task_activity.fields - glide.ui.sn_hamp_ztr_task_activity.fields - sn_itam_common.close_attestation_async - sn_itam_common.sn_enable_indoormap_for_assets - com.sn_itam.enable_flow_designer.transfer_order_line - sn_itam_common.asset_tco_benchmark_threshold_percentage - sn_itam_common.put_away_task.drop_off_location.delimiter - com.sn_itam.enable_flow_designer.transfer_order |
| Important Actions in the Inventory view of the Hardware Asset Workspace | Admin role isn't required. The asset, inventory\_admin, or ham\_admin role is sufficient. | You can view the following important action cards in the Inventory view without the admin role:- Inventory - Stale shipments - Inventory - Carrier integration failures - Inventory - Unmapped carrier profiles |
| Asset operations list in the Hardware Asset Workspace | sn\_hamp.ham\_system\_admin | Provides access to the following lists in the Assets operations view:- Asset warranty - Carrier integration profiles |
| Loaner asset order | sn\_hamp.ham\_system\_admin | Provides access to delete records in the Loaner Asset Order \[sn\_hamp\_loaner\_asset\_order\] table. |
| Shipment | asset\_integration\_admin | Provides write access to the Ignore stale check \[ignore\_stale\_check\] column in the Shipment \[sn\_itam\_common\_shipment\] table. |
| Carrier integration | asset\_integration\_admin | Provides access to the Carrier Integration Profile \[sn\_itam\_carrier\_int\_profile\] table to perform the following tasks:- Create carrier integration profiles - View reports |
| Import assets | sn\_hamp.ham\_system\_admin | Provides access to the sn_itam_common.receive_assets_batch_size system property and application property. |
| Attestation | Admin role isn't required. The asset or inventory\_admin is sufficient. | Provides access to the following UI actions:- Cancel attestation - Cancel schedule |
| Contract renewal | contract\_system\_admin | Provides Write access to the sn_itam_common.sn_contract_enable_renewal_flow system property. |
| ITAM AI agents | asset\_aia\_admin | Provides access to read, write, delete, and report on the ITAM AI Agents Log \[itam\_aia\_log\] table. |
| Common Hardware Asset Management and Enterprise Asset Management tables | sn\_hamp.ham\_system\_admin | Provides access to the following tables:- RFID Connection Attributes \[sn\_itam\_common\_rfid\_conn\_attr\] - RFID Stage Asset \[sn\_itam\_common\_rfid\_stg\_asset\] - Repair order \[sn\_itam\_common\_repair\_order\] - Repair order line \[sn\_itam\_common\_repair\_orderline\] - Asset order \[sn\_itam\_common\_asset\_order\] - Asset order line \[sn\_itam\_common\_asset\_orderline\] - Loaner Asset Order \[sn\_itam\_common\_loaner\_asset\_order\] |
Scheduled jobs installed
| Scheduled job | Description |
|---|---|
| HAM - Content Upload | Publishes the normalized hardware models. |
| HAM - Daily Job | Calculates number of hardware and consumable models for each model category, active life cycle phase for models, and sets client schedule pull-time. |
| HAM - Hardware Lifecycles | Generates hardware life cycles. |
| HAM - Hardware Normalization | Normalizes hardware and consumables models. |
| HAM - Loaner Asset Order Allocations | Allocates assets to Loaner Asset Orders. |
| HAM - Populate Licensing Data | Populates licensing details. |
| HAMP - Content File Manager | Job is triggered from the Manage Hardware Library. |
| Purge Asset Audits More Than Year Old or with More Than 10k Assets | Removes old asset audit records or asset audits with more that 10K assets. |
| \[PA HAM\] Daily collection job | Daily job that collects scores for different parameters. |
Tables installed
| Table | Description |
|---|---|
| Bundle \[alm\_bundle\] | Details of bundle assets. |
| Asset Audits \[sn\_hamp\_asset\_audit\] | Details of the asset audits. |
| Hardware Asset Reclamation Line \[sn\_hamp\_asset\_reclaim\_line\] | Details of the Hardware Asset Reclamation Lines created for each reclaimed asset. |
| Hardware Asset Reclamation Task \[sn\_hamp\_asset\_reclaim\_task\] | Details of the tasks created for each Hardware Asset Reclamation Line. |
| Asset RMA Task \[sn\_hamp\_asset\_rma\_task\] | List of RMA asset task records. |
| Hardware Asset Configuration \[sn\_hamp\_configuration\] | Configuration records of Hardware Asset Management. |
| HAM Content Audit \[sn\_hamp\_content\_audit\] | Details of content values that changed. |
| Contract Renewal Request \[sn\_contract\_renewal\_request\] | Stores all the contract renewal requests through the contract renewal workflow. |
| Contract Renewal Request Line \[sn\_contract\_renewal\_request\_line\] | Stores all the contract renewal request lines through the contract renewal workflow. |
| Contract Renewal Task \[sn\_contract\_renewal\_task\] | Stores all the contract renewal request tasks through the contract renewal workflow. |
| Custom Device Type \[sn\_hamp\_custom\_hw\_device\_type\] | List of custom hardware device type records. |
| Custom Hardware Manufacturer \[sn\_hamp\_custom\_hw\_manufacturer\] | List of custom hardware device manufacturer records. |
| Custom Hardware Product \[sn\_hamp\_custom\_hw\_product\] | List of custom hardware product records. |
| Custom Hardware Model Library \[sn\_hamp\_custom\_hw\_prod\_model\] | List of custom hardware model library records. |
| Hardware Disposal Order \[sn\_hamp\_hardware\_disposal\] | List of Hardware Disposal Order records. |
| Hardware Disposal Tasks \[sn\_hamp\_hw\_asset\_disposal\_task\] | Details of the tasks associated with the Hardware Disposal Order flow. |
| Device Type \[sn\_hamp\_hw\_device\_type\] | List of hardware device type records.Important: You mustn't modify the records of this table. |
| Hardware Manufacturer \[sn\_hamp\_hw\_manufacturer\] | List of hardware device manufacturer records. |
| Hardware Normalization Map \[sn\_hamp\_hw\_normalization\_map\] | Product details such as hardware product and hardware product model IDs. |
| Hardware Product \[sn\_hamp\_hw\_product\] | Product details such as name of the product and type of device. |
| Hardware Model Library \[sn\_hamp\_hw\_product\_model\] | Product details such as product and model number. |
| Hardware Asset Refresh Line \[sn\_hamp\_hw\_refresh\_line\] | Hardware Asset Refresh Line details such as stage, requested item, replacement model, and replacement asset. |
| Refresh Line Tasks \[sn\_hamp\_hw\_refresh\_line\_task\] | Details of Refresh Line tasks associated with the Hardware Asset Refresh Lines. |
| Import Staging \[sn\_hamp\_import\_template\] | Template for importing assets and model records. |
| Hardware Lifecycle Definition \[sn\_hamp\_lifecycle\_definition\] | Life cycle phase of a hardware or consumable model and the associated dates. |
| Loaner Asset Order \[sn\_hamp\_loaner\_asset\_order\] | List of Loaner Asset Order records. |
| Loaner Asset Task \[sn\_hamp\_loaner\_asset\_task\] | List of Loaner Asset Order task records. |
| Audits to Scanned Assets \[sn\_hamp\_m2m\_audit\_asset\] | List of audit records of scanned assets. |
| Planned Assets \[sn\_hamp\_m2m\_hw\_asset\_disposal\] | Details of the assets included in Hardware Asset Disposal Orders. |
| Replacement Models \[sn\_hamp\_m2m\_ztr\_replacement\_model\] | List of replacement records for Zero Touch Refresh models. |
| Manage Hardware Library \[sn\_hamp\_manage\_hw\_library\] | List of Hardware Library content import records. |
| Model Category Normalization Summary \[sn\_hamp\_model\_ctg\_norm\_summary\] | Summary of normalization of model category. |
| HAM Resource Category \[sn\_hamp\_resource\_category\] | Subscription unit ratio and other licensing-related details of each Resource category. |
| RMA Request \[sn\_hamp\_rma\_request\] | List of RMA request records. |
| RMA Request Line \[sn\_hamp\_rma\_request\_line\] | List of RMA request line records of RAM requests. |
| HAM Success Activity \[sn\_hamp\_success\_activity\] | List of HAM Success Activity records. |
| HAM Success Goal \[sn\_hamp\_success\_goal\] | List of HAM Success Goal records. |
| Zero Touch Refresh Model \[sn\_hamp\_ztr\_refresh\_model\] | Details of refresh model records for the Zero Touch Refresh flow. |
| Zero Touch Refresh Request \[sn\_hamp\_ztr\_request\] | List of Zero Touch Refresh request records. |
| Zero Touch Refresh Task \[sn\_hamp\_ztr\_task\] | Details of tasks associated with the Zero Touch Refresh flow. |
| RFID asset \[rfid\_asset\] | Stores the RFID information of assets. |
Parent Topic:Hardware Asset Management reference