Create a shipping carrier record
Create a shipping carrier record used to associate the carrier with an integration profile.
Before you begin
Role required: inventory_admin
Procedure
Navigate to All > Hardware Asset Workspace > Asset operations.
From the Shipment list, select Shipping carriers.
Select New.
Provide the contact details of the carrier.
On the form, fill in the remaining fields.
| Field | Description |
|---|---|
| Name | Name of the shipping carrier. This field is required. |
| Company | Core company of the shipping carrier. |
| Integration profile | Profile for integrating with the third-party carrier's application.For more details, see View the carrier integration profile details. |
| Status | Status of the carrier. This field is set to Active by default. |
| Max wait days | Maximum days that the carrier takes to deliver a shipment.By default, this field is set to 90. You can change this value. Note: This field isn’t shown on the form by default. You can choose to display this field on the form. A shipment record that is not updated by the carrier after the integration profile job has run for the specified maximum wait days is marked as stale shipment by The ITAM: Process integration profiles and stale shipment job. |
| Notes | Additional information about the carrier. |
- Select Save.
Result
The shipping carrier record is created and added to the Shipping carriers list.
Parent Topic:Track shipments using the integration framework
Related topics
Creating an integration script include for third-party carrier applications
Connect your ServiceNow instance with a shipping carrier application
Remove a shipping carrier from an integration profile
Create a carrier integration profile
View the carrier integration profile details
Test the integration with the carrier API