Copy a hardware model from the Content lookup portal
Copy a hardware model record from the Content lookup portal to add a new model entry to the Product Model [cmdb_model] table.
Before you begin
Role required: asset and model_manager
About this task
You can create a product model record by duplicating an existing model from the Content lookup portal. The duplicated model is normalized and relevant fields are automatically populated from the source record. If a record with the same manufacturer, name, and model number exists in the Product Model [cmdb_model] table, you can’t duplicate the model record.
Procedure
Navigate to Hardware Asset Workspace > Content lookup.
Search for a hardware model record.
Open the Model details form by selecting the model number.
Select Copy model details.
On the form, fill in the fields.
Field Description Model type Type of the model. Model categories Model categories that the model can be associated with. Model categories are used to create configuration items (CIs) and assets. Select Create new model.
A confirmation message is displayed.
Result
The model record is created and you’re redirected to the Model record form.
What to do next
- To publish the model to the Hardware Catalog, select Publish to Hardware Catalog. For more information about publishing the model to the hardware catalog, see Publish an item to the hardware catalog.
- To revert the normalization of the hardware or consumable model, select Revert Normalization. For more information about reverting normalization, see Revert normalization of hardware and consumable models.
- To save the changes made to the model record, select Save.
Parent Topic:Work with hardware normalization
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