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Manage an Enterprise Asset Management task using the Mobile Agent application › Managing enterprise assets and tasks using the Mobile Agent application › Enterprise Asset Management › Asset Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Start working on tasks using the Mobile Agent application

Indicate in the Mobile Agent application when you start work on a task assigned to you. When you start working on the task, the start time is automatically recorded.

Before you begin

Role required:

  • To work on a work order task: wm_agent and sn_eam.enterprise_asset_technician
  • To work on Pick Up Asset task: sn_eam.enterprise_asset_technician

Procedure

  1. From your mobile device, launch the Mobile Agent application.

  2. On the navigation bar at the bottom of the screen, tap the My Tasks tab.

    The home screen of the My Tasks application opens with the first few tasks in the list of tasks assigned to you displayed.

  3. If the task you want to start isn't displayed, tap See all.

  4. Filter or sort the task view.

    • To filter your tasks, tap the Filter icon
Image omitted: filter-mobile-task-eam.png
and enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
-   To sort your tasks, tap the Filter icon
Image omitted: filter-mobile-task-eam.png
, tap **Sort by**, and select the fields by which to sort your tasks.

  1. Tap the task that you want to start.

  2. On the Details tab, tap Start Work.

Result

  • In the Details tab, the Start Work link changes to Complete Work automatically.
  • The more actions icon
Image omitted: more-actions-icon.png
with the **Pause work** and **Record time** options is displayed in the top-right corner of the screen.
  • The start time is automatically recorded.

Parent Topic:Manage an Enterprise Asset Management task using the Mobile Agent application

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