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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create an asset group in Enterprise Asset Management

Create asset groups to create a logical group of entities that includes assets, locations, and users.

Before you begin

Role required:

  • sn_eam.enterprise_admin
  • sn_eam.enterprise_asset_manager
  • sn_eamfam.facility_asset_manager
  • sn_eamhc.medical_asset_manager
  • sn_otam.ot_asset_manager

About this task

Asset groups can be used and created in the Enterprise Asset Workspace, Facility Asset Workspace, Medical Asset Workspace, and the Operational Technology (OT) Asset Workspace. This task specifically describes how to create an asset group in the Enterprise Asset Workspace.

After you create an asset group, you can create subgroups and add assets to the subgroups.

Procedure

  1. Navigate to All > Enterprise Asset Workspace > Enterprise asset estate > Asset groups.

    The Asset groups tab contains two subtabs:

    • Asset groups: all the asset groups in your organization.
    • Sites: equipment model entities that are picked up from the Equipment model [cmdb_ci_ot_isa_entity] table. The Equipment model table is a descendant of the Application Service CI [cmdb_ci_service_auto] table. The Asset groups subtab is further classified into the following sites:

    • Unassigned sites: sites not assigned to any asset group.

    • Assigned sites: sites assigned to an asset group.
    • Select New to open the Create New Asset group page.
  2. On the form, fill in the fields.

FieldDescription
NameName of the asset group.
Service instanceReference that you can assign to the asset group. This creates a bridge between the CI and the assets.If you assign a reference to the asset group, then the asset group is bound by the reference to the selected Service instance.
DescriptionBrief description of the asset group.
ParentParent group of the asset group.
LocationSpecific geographical location of the asset group.
SiteEquipment model entities that are picked up from the Equipment model \[cmdb\_ci\_ot\_isa\_entity\] table.
StateThe current state of the asset group. By default, a newly created asset group is in the Build state.
SubstsateThe substate of the asset group.
Support groupThe group to contact if you encounter any issues with the asset group.
Supported byThe person who can be contacted within the support group for any issues that you may encounter with the asset group.
DepartmentDepartment to which the asset group belongs.
CompanyCompany or organization to which the asset group belongs.
Owned byPerson who has financial ownership of the asset group. This can be different from the person in the Managed by field.
Managed byPerson who maintains the asset group. This can be different from the person in the Owned by field.
Assigned toPerson using or primarily responsible for this asset group. This field is visible when the asset state is In Use.
AssignedDate on which the asset group was assigned to a user.
InstalledDate on which the asset group was assigned to the person mentioned in the Assigned to field.
Retired dateThe date this asset group is retired.
CommentsAny comments to add.
  1. Select Save.

    The asset group record opens with related lists for adding subgroups and assets.

  2. Select the View dependency map icon,

Image omitted: dependency-map-icon.png
View dependency map, next to an asset group, in the Asset groups page, to view the relationship between an asset group, subgroups, and assets.
Image omitted: dependency-map-graphic.png
Dependency map
If you have the sn\_cmdb\_user role, you can further drill down by selecting the dependency map icon. For example, in the screenshot, select the dependency map icon on the Surgery Room 1 node to further drill down. Additionally, if you have the app\_service\_admin role, you can view the **Related items** contextual panel on the right side of the Dependency map page.

Parent Topic:Create and manage enterprise assets