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Now Assist › Enable AI experiences
Release: Australia · Updated: 2025-11-06 · Official documentation · View source

Using Now Assist Admin

Use Now Assist Admin to explore the various Now Assist plugins, skills and associated Generative AI application features you're entitled to.

  • Now Assist skill details
    Explore details of Now Assist skills, security and usage data.
  • Activate a Now Assist skill
    Configure the triggers, settings, and display locations for Now Assist skills to enable GenAI capabilities across the ServiceNow AI Platform.
  • Edit a Now Assist skill
    Edit the configuration of a Now Assist skill to choose the inputs or triggers and the display location of the skill output.
  • Make a copy of a Now Assist skill
    The 'Make a copy' feature enables you to create a copy of a Now Assist skill so that you can experiment with skill settings and configure the skill to fit your business needs.
  • Archive a Now Assist skill
    The 'Archive' option in the navigation pane within Now Assist Admin allows you to archive copies and custom Now Assist skills.
  • Analyzing Now Assist usage
    Use the Now Assist analytics and monitoring tools in the Overview page to review the summaries, skill usage information, and issues that need your attention.

Parent Topic:Now Assist