Knowledge content recommendation
Knowledge generative AI skills on the ServiceNow AI Platform provides recommendations for editing a knowledge article. Once activated, this skill is available on the Now Assist context menu.
The Now Assist Knowledge content recommendation is a Platform skill that is enabled by the admin from the Knowledge feature card. The skill allows agents and authors to use the Now Assist context menu to elaborate and shorten content in a knowledge article.
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Use Now Assist to elaborate or shorten content in the knowledge article.
Use Now Assist to elaborate or shorten content in the knowledge article.
For more information, see .