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Now Assist Skill Kit › Enable AI experiences
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuring Now Assist Skill Kit

Configure prompts and skills for Now Assist Skill Kit.

Configuration overview

To use Now Assist Skill Kit, you must update your Now Assist plugins in the Application Manager. For example, update your Now Assist for ITSM plugin to the Xanadu release.

After you install the plugin, there are two parts to configuring a skill in Now Assist Skill Kit. First, you must configure how to deploy the skill. Next, you must configure the prompt.

  • Configure a skill prompt
    Configure your skill prompt to set the model that is used and the randomness and creativity of the response.
  • Configure skill deployment settings
    Configure the deployment settings for the skill that you have created. The deployment settings enable you to choose where the admin can find the skill in Now Assist Admin.
  • Configure security controls for a skill
    You must define an access control list (ACL) and role restrictions for all skills. An ACL enables you to restrict who is able to access and execute a skill to only users with the correct role. Role restrictions enable users to limit roles during skill execution.

Parent Topic:Now Assist Skill Kit