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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Knowledge Graph

The Knowledge Graph application, uses the structured and unstructured data from ServiceNow records, knowledge bases, and external sources to enhance the performance of Now Assist Virtual Agent, AI agents, and generative AI skills.

[Omitted video] Description: Knowledge Graph overview video

Learn more about Knowledge Graph and how it can help fit your specific business needs.

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