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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Analyze Knowledge Graph logs for debugging

Review Knowledge Graph logs and history to analyze performance and diagnose issues.

Before you begin

Ensure that you do not make any changes to the production instance.

Role required: admin

Procedure

  1. Navigate to All > sys_properties.list > sn_kg.log.level or All > System Properties > All Properties > sn_kg.log.level.

  2. Open sn_kg.log.level and in the value field add debug.

    The default value is Err but you can use any of the following values:

    • emerg
    • alert
    • crit
    • err
    • warning
    • notice
    • info
    • debug
    • Select Update.

    The logs will now be added to syslog.