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Configuring Now Assist Analytics › Analyzing Now Assist performance › Exploring Now Assist Admin › Now Assist › Enable AI experiences
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Installing Now Assist Analytics

You can install the Now Assist Analytics application (sn_na_analytics) with Now Assist applications if you have the admin role.

Installation requirements

You must be on Australia Patch 0 or later.

Now Assist Analytics is included as a dependency for all Now Assist applications. It is not recommended to install the application by itself. Instead, you can install Now Assist applications from the Now Assist Admin console or directly from the ServiceNow Store. For details, see Install Now Assist plugins.

Image omitted: naa-now-assist-admin-console-install-plugins.png
Now Assist Admin console links to browse plugins by workflow.

Compatibility matrix

Now Assist Analytics has a dependency on Now Assist Admin. Be sure to have the compatible version of the Now Assist Admin console based on the following compatibility matrix.

Now Assist Analytics versionNow Assist Admin console versionRelease
Now Assist Analytics 2.0.14Now Assist Admin 5.0.7Australia Patch 1
Now Assist Analytics 1.1.11Now Assist Admin 4.1.16Australia Patch 0