Install Model Context Protocol Client
Install the MCP Client application on your ServiceNow instance to enable using the tools from the MCP Server in AI agents.
Before you begin
Role required: sn_mcp_client.admin
Verify that you:
- Install the AI Agent Studio plugin [com.snc.sn_aia] and the Generative AI Controller plugin [com.sn.generative.ai] to use the MCP Client.
- Enable the MCP Tool experience in your instance by setting the sn_aia.enable_mcp_tool system property to true.
Note: ServiceNow supports Protocol version 2025-03-26 of the MCP Servers for MCP Client.
Procedure
Navigate to All > System Definition > Plugins.
Search for Model Context Protocol Client plugin [sn_mcp_client].
Select Install.