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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Domain separation and Document Intelligence

This domain separation overview relates to Document Intelligence. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.

Important: Starting with the Zurich release, Document Intelligence is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process article [KB0867184] in the Now Support Knowledge Base. Instead, you can extract information from documents using the Now Assist in Document Intelligence application. For more information, see Now Assist in Document Intelligence.

Support level

Support: Basic.

How domain separation works with Document Intelligence

Follow these steps to achieve domain separation:

  • Create a user with the required sn_docintel.admin roles in the respective domain.
  • Replicate the following for every domain:
    • Document tasks
    • Fields

Parent Topic:Document Intelligence references

Related topics

Components installed with Document Intelligence

Confidence scores

Data extraction modes

Data normalization

Document field statuses

Document Intelligence forms

Document Intelligence properties

Document Intelligence roles

Document Intelligence terminology

Document task statuses

Languages supported by Document Intelligence

Limitations in Document Intelligence