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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a document class

Create fields as part of your document classification use case. Document Intelligence uses fields to define the classes or categories to apply to documents.

Important: Starting with the Zurich release, Document Intelligence is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process article [KB0867184] in the Now Support Knowledge Base. Instead, you can extract information from documents using the Now Assist in Document Intelligence application. For more information, see Now Assist in Document Intelligence.

Before you begin

Role required: sn_docintel.manager

Procedure

  1. Navigate to All > Document Intelligence > Document Classification > Use Cases.

  2. Select a use case in the list.

  3. Go to the Fields tab and select New.

  4. On the form, fill in the fields.

FieldDescription
Display NameThe name for the class as it appears in the Document Intelligence workspace.
Use CaseThe use case associated with this field \(class\) record.
TypeThe type of field \(for example, a text field or a check box option\). Select text.
ActiveOption to indicate whether the class is being used.
  1. Select Submit.

Result

The system added the new class field to the Fields list associated with the use case.

Image omitted: docintel-class-use-case-example.png
Document classification use case with classes