Activation and installation of AI Control Tower
The following section provides an order of installing the applications and their dependent plugins.
Installation overview
When you install AI Control Tower (sn_aict), the following dependent plugins are installed in order:
- AI Control Tower Core — Combines AI assets and controls in a central hub for governance and management.
- AI Asset Management — Collects information, tracks changes, and manages the lifecycle of AI artifacts such as AI systems, models, datasets, and prompts.
- AI Risk and Compliance Management — Supports end-to-end lifecycle management of AI risks, including risk classification of AI assets, mapping to regulatory authority documents, continuous monitoring, and policy compliance.
- AI Case Management — Enables tracking, triaging, and resolution of incidents or inquiries related to AI systems. Compliance officers, AI stewards, and stakeholders can use it to manage AI-related exceptions, investigations, and operational events.
- AI Risk and Compliance integration with Control Tower — Connects AI Risk and Compliance with the AI Control Tower workspace. Users can monitor risk postures, compliance statuses, and case workflows directly within the Control Tower interface.
- AI Risk and Compliance content (optional) — Provides prebuilt content to support compliance with applicable laws, regulations, directives, and standards. Verify that the content reflects the laws, regulations, directives, and standards applicable to your organization.
| Application | Dependent plugin |
|---|---|
| AI Control Tower Core | Data Foundation Model \(sn\_cmdb\_foundation:1.9.1\) |
| AI Risk and Compliance management | - AI Control Tower Core \(sn\_ai\_governance:7.6.4\) - GRC Feature roles \(sn\_grc\_ftr\_role:22.0.1\) - GRC: Common workspace elements \(sn\_grc\_workspace:22.0.4\) - GRC: Policy and Compliance management \(sn\_compliance:22.0.2\) - Post assessment actions for Smart assessments \(sn\_smart\_imp\_auto:22.0.2\) - GRC: Risk management \(sn\_risk:22.0.2\) - Regulatory agency library \(sn\_reg\_body\_mgmt:21.1.1\) - Smart assessment core \(sn\_smart\_asmt:21.0.4\) - Smart assessment connected \(sn\_smart\_asmt\_conn:22.0.3\) - Smart assessment designer \(sn\_smart\_asmt\_desg:22.0.1\) |
| AI Risk and Compliance integration with Control Tower | - AI Case Management \(sn\_ai\_case\_mgmt:22.0.1\) - AI Risk and Compliance management \(sn\_grc\_ai\_gov:22.2.2\) - GRC: Advanced Risk \(sn\_risk\_advanced:22.0.3\) |
| AI Control Tower | - AI Asset Management \(sn\_ai\_asset\_mgmt: 5.0.1\) - AI Control Tower Core \(sn\_ai\_governance:6.2.6\) - AI Risk and Compliance integration with Control Tower \(sn\_grc\_ai\_irm\_intg:22.2.0\) - Engagement dashboard for AI Control Tower \(sn\_ai\_engagement:2.1.6\) - Value dashboard for AI Control Tower \(sn\_ai\_value:6.0.0\) - AI Discovery \(sn\_ai\_disc:2.8.1\) |
After installing AI Control Tower (sn_aict) from the ServiceNow Store, the required dependency plugins will be installed automatically.
For information about downloading any application from ServiceNow store, see Download any application from ServiceNow