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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Post CSV or Excel files directly to an import set

An administrator can post CSV or Excel files directly to instance.

Before you begin

Role required: import_set_loader

About this task

The sys_import.do target lets you dynamically upload a CSV or Excel file into the import set table specified by the sysparm_import_set_tablename parameter. You must specify a name that matches an existing import set table name. If the import set table does not exist, pre-create it by performing a manual import. The sysparm_transform_after_load=true parameter causes the CSV transform to be executed immediately, if a transform map exists.

You can upload a file using POST to the following URL (replace placeholders with desired values):

https://<instance>.service-now.com/sys_import.do?sysparm_import_set_tablename=<table_name>&sysparm_transform_after_load=<true>

Important: The body of the POST must contain the file as a multi-part attachment.

Parent Topic:Importing data using import sets