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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

List of Orchestration activities

Use Orchestration activities in a Workflow to integrate with third-party systems.

Several Orchestration activities have been rewritten as Application scope activities using the activity designer and grouped into activity packs. Other non-scoped activities are deprecated and may or may not appear in the Workflow Editor. However, all deprecated activities still function in existing workflows that use them.

Global activities

These activities run in the global scope only. Any activities you create in the global scope are organized in the Global category in the Packs and Custom tabs in the Workflow Editor.

ActivityDescription
Test Server AliveRuns a command (including shell scripts) on a Linux or UNIX computer via SSH to validate whether the target system is alive.

Active Directory (AD) activities

All AD Orchestration activities were rewritten in the Geneva release as scoped activities and are available in the Active Directory activity pack. All previous version AD activities that were built on activity definitions are deprecated and are unavailable for use in new workflows.

ActivityDescription
Create AD ObjectCreates a user account in Windows Active Directory when a user account is created in a ServiceNow instance.
Disable AD User AccountMarks a Windows Active Directory user account disabled, making it inactive.
Enable AD User AccountEnables a Windows Active Directory user account, making it active.
Query ADRetrieves entries from the Windows Active Directory based on a search filter.
Remove AD ObjectDeletes a user account from Windows Active Directory.
Reset AD User PasswordResets the password of a user account in Windows Active Directory.
Change AD User PasswordChanges the password of a user account in Windows Active Directory.
Update AD ObjectUpdates a user account in Windows Active Directory.
Is AD Account LockedDetermines if an Active Directory user account is locked.
Unlock AD AccountUnlocks a locked Active Directory user account.

Azure AD

All these activities are scoped and part of the Azure AD activity pack. They do not have legacy versions.

ActivityDescription
Add User to GroupAdds a user to an existing security group in Azure Active Directory.
Assign User LicenseAssigns an extra Office 365 software license to the named user.
Create UserCreates a user for the Azure Active Directory tenant.
Delete UserDeletes the named user's account from the Azure Active Directory tenant.
Get User InfoReturns the named user's information from the Azure Active Directory.
Remove User from GroupRemoves an existing user from a security group in Azure Active Directory.
Remove User LicenseRevokes the specified Office 365 software license for the named user.
Reset User PasswordChanges the named user's Azure Active Directory password.

F5 Network Management activities

All these activities are scoped and part of the F5 Network Management activity pack. They do not have legacy versions.

ActivityDescription
Add F5 PoolCreates the load balancer pool.
Check F5 PoolChecks the status of a pool to validate whether it is available to accept traffic.
Delete F5 PoolDeletes an F5 pool.
Add F5 Pool MemberAdds a member to an F5 pool.
Get F5 Pool MemberReturns the pool members and verifies the pool status.
Delete F5 Pool MemberDeletes an F5 pool member.
Add F5 Virtual ServerAdds a virtual server.
Modify F5 Virtual ServerConfigures a virtual server assigned to an F5 pool with irules and a vlan.
Delete F5 Virtual ServerDeletes a virtual server from an F5 pool.
Add F5 Profile to Virtual ServerAdds a profile to a virtual server assigned to an F5 pool.

Infoblox activities

All these activities are scoped and part of the Infoblox DDI activity pack. They do not have legacy versions.

ActivityDescription
DHCP Reserve IP v4 Address RangeReserves an IP address range for DHCP use.
DHCP Delete IP ReservationDeletes IP reservations in DHCP using either an IPv4 or IPv6 address range.
DHCP List IP ReservationsGenerates a list of all the DHCP range reservations on a specific Infoblox server.
List DNS C-recordsRetrieves all canonical (CNAME) records from a specified Infoblox server.
Register DNS A-recordCreates a DNS A record on a specified Infoblox server.
Register DNS C-RecordCreates a DNS canonical (CNAME) record on a specified Infoblox server.
List DNS RecordGenerates a list of all the DNS entries on a specific Infoblox server.
DNS DeleteDeletes DNS records of any type from in Infoblox server, such as C and A records.
IPAM Register IP AddressRegisters an IP address in a network using Infoblox IPAM.
IPAM Reserve IP AddressReserves an IP address in a network using Infoblox IPAM.
IPAM List IP ReservationsReturns an array of all IP Address within the named Infoblox Server.
IPAM DeleteDeletes an IP Address within a named Infoblox server.
Create NetworkCreates networks on a specified Infoblox server.
Get Network DetailsRetrieves the information about a specific network on an Infoblox server.
Delete NetworkDeletes a network from an Infoblox server.
List Registered NetworksRetrieves all the networks associated with an Infoblox server.

Microsoft Exchange activities

All Exchange Orchestration activities were rewritten in the Geneva release as scoped activities and are available in the Exchange activity pack. All previous version Exchange activities that were built on activity definitions are deprecated and are unavailable for use in new workflows.

ActivityDescription
Create Address ListCreates an address list that acts as an alias for emailing all users in the group. This alias cannot be used to manage user permissions.
Delete Address ListRemoves an existing address list from an Exchange server.
Get Address ListRetrieves all attributes from the specified Exchange address list.
Move Address ListMoves an Exchange address list to another location in the address hierarchy.
Set Address ListModifies an Exchange address list.
Update Address ListAdds or removes users from the specified address list and immediately applies any cached address list changes to the server.
Create MailboxIf a user does not exist, creates a new Active Directory user and associated Exchange mailbox.
Delete MailboxDeletes the Exchange mailbox of an Active Directory user.
Disable MailboxDisables the mailbox associated with a specified Active Directory account.
Enable MailboxCreates a mailbox for an existing Active Directory user.
Get MailboxGets the mailbox for the specified user or all mailboxes on an Exchange server.
Set MailboxModifies the settings of an existing Exchange mailbox.

PowerShell activities

These PowerShell activities were rewritten as scoped activities and are available in the PowerShell activity pack. All previous version PowerShell activities that were built on activity definitions are deprecated and are unavailable for use in new workflows.

ActivityDescription
Install Windows AppInstalls an application on a Windows target machine.
Join DomainJoins a Windows machine to a domain.
Restart Windows ServerRestarts a Windows server using PowerShell.
Uninstall Windows AppUninstalls an application from a Windows target machine.
Change Service StateStarts or stops a Windows service on a remote system.

Probe activities

These probe activities were rewritten as scoped activities and are available in the Probe activity pack. All previous versions of these activities that were built on activity definitions are deprecated and are unavailable for use in new workflows.

ActivityDescription
Resolve DNS NameResolves an IP address or a fully qualified domain name (FQDN) into one or more IP addresses.
SNMP QueryQueries an SNMP device.

SCCM activities

All these activities are scoped and part of the SCCM activity pack. They do not have legacy versions.

ActivityDescription
Add to Device CollectionAdds a device to a Microsoft System Center Configuration Manager (SCCM) device collection.
Add to User CollectionAdds a user to a Microsoft System Center Configuration Manager (SCCM) user collection.
Get ApplicationsReturns a list of all the applications available on a Microsoft System Center Configuration Manager (SCCM) server.
Get DeploymentsReturns the list of deployments performed by Orchestration using a Microsoft System Center Configuration Manager (SCCM) server.
Get Device CollectionsReturns the list of available device collections on a Microsoft System Center Configuration Manager (SCCM) host.
Get User CollectionsReturns the list of available user collections on a Microsoft System Center Configuration Manager (SCCM) host.
Remove from Device CollectionRemoves a device from a Microsoft System Center Configuration Manager (SCCM) device collection.
Remove from User CollectionRemoves a user from a Microsoft System Center Configuration Manager (SCCM) user collection.

SSH activities

These SSH activities were rewritten as scoped activities and are available in the SSH activity pack. The SSH activities not converted to scoped activities were moved to the Orchestration - Deprecated category, but are still available for all workflows.

ActivityDescription
File CopyCopies a file on a Linux or Unix computer, via SSH.
File ReadReads a file on a Linux or Unix computer, via SSH.
File WriteWrites a file on a Linux or UNIX computer.
File Replace StringFinds and replaces a string in a file on a Linux or UNIX computer.
  
Files CompareCompares two files on a Linux or Unix computer, via SSH.
Reset Linux User PasswordResets the password for a given user on a Linux computer.
Secure CopyCopies a file from one host to another, without storing the copied file on the MID Server.

SFTP activities

All these activities are scoped and part of the SFTP File Transfer activity pack. They do not have legacy versions.

ActivityDescription
Copy FileCopies a file from an SFTP server (source host) to another SFTP server (target host).
Create DirectoryCreates a directory on an SFTP server.
Get File ListReturns a list of files from a given directory and its subdirectories on an SFTP server (source host).
Remove File or DirectoryRemoves a file or a directory on an SFTP server, including subdirectories, when configured.
Rename File or DirectoryRenames a file or directory to a new name on an SFTP server.
Set File AttributesSets common file attributes, such as timestamps, size, permissions, and UID/GID, for a file or directory on an SFTP server.

Deprecated activities

These activities have been removed from the Workflow Editor and are not available for new workflows, but continue to work normally in existing workflows. You can reactivate the deprecated activity or duplicate the functionality of a deprecated activity as a scoped activity by recreating it using the activity designer.

ActivityDescription
Run ProbeLaunches a MID Server probe on behalf of a document.
SOAP RequestExecutes a SOAP request on a target server. The SOAP Message activity replaces this activity.
Run CommandRuns a command (including shell scripts) on a Linux or UNIX computer.
Run SCPUses Secure Copy Protocol (SCP) to copy a file from one computer to another, including the directory in which the file resides. The Secure Copy activity replaces the Run SCP activity.
Run PowershellExecutes Windows PowerShell commands on a MID Server.

Parent Topic:Activate Orchestration