Upload Java KeyStore certificate to ServiceNow instance

Upload the Java KeyStore certificate to your ServiceNow instance to enable the creation of connections and credentials.

Before you begin

Role required: admin

Procedure

1. On your ServiceNow instance, navigate to the X.509 certificate list by entering sys_certificate.LIST in the navigation filter.

2. Select New.

3. Fill the form.

   Field	Description
   Name	Custom name of the certificate.
   Type	Type of certificate. Select Java Key Store.
   Notify on expiration	The role that should be notified when the certificate expires.
   Expires in days	The validity of the certificate.
   Warn in days to expire	The number of days before which the role receives a warning of expiry.
   Key store password	Key store password that you had created.
   Active	Indicates that the Java Key Store certificate is active.
   Short description	Short description of the record.

4. Right-click on the banner of the record and select Save.

1. Select the Manage Attachments icon (

If your instance displays an error of the type "<file-name>.jks File type not permitted or mime type does not match the file content", complete the steps.

1.  In the filter field of your instance, enter `sys_properties.LIST` and press **Enter**.

2.  In the Name field of the System Properties page, enter `glide.security.file.mime_type.validation` and press **Enter**.

3.  Select the system property glide.security.file.mime\_type.validation.
4.  In the Value field, update the value to `False`.
5.  Right-click on the banner of the form and select **Save**.

1. Select Save.

2. To validate the certificate, select the Validate Stores/Certificates link.

   You've uploaded the Java Key Store certificate to your ServiceNow instance.