SuccessFactors Learning Spoke
SuccessFactors Learning spoke can be used retrieve all learning-related information such as user data, course data, syncing user activity, retrieving assignments/enrollments, etc.
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Supported versions
This spoke was built for version 1.5, but may be compatible with later versions.
Key features
SuccessFactors Learning enables a flow designer to:
- Retrieve learning information
- User data
- Course data
- Syncing user activity
Spoke requirements
SAP Successfactor LMS module subscription
Spoke dependencies
If you’re having trouble installing the app, ensure that these dependent plugins are installed:
- ServiceNow Integration Hub IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
- ServiceNow Integration Hub Runtime (com.glide.hub.integration.runtime)
- Complex Object (com.glide.cobject)
- ServiceNow Integration Hub Action Template - Data Stream (com.glide.hub.action_type.datastream)
Note: Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.
Spoke flows
The SuccessFactors Learning does not provide any sample flows.
Spoke subflows
The SuccessFactors Learning provides sample subflows to demonstrate automating Learning tasks. To customize a sample subflow, copy it to a new application scope. Available sample subflows include:
| Subflow | Description |
|---|---|
| Look up users | Retrieve user related information. |
| Look up courses | Retrieve course related information. |
Spoke actions
The SuccessFactors Learning provides actions to automate Learning tasks when events occurs in your ServiceNow instance. Available actions include:
| Category | Action | Description |
|---|---|---|
| Meta data retrieval | Get access token | Retrieves access token from SuccessFactors Learning. |
| User management | Look up users | Retrieves user details from SuccessFactors Learning. |
| Course management | Look up courses | Retrieves courses details from SuccessFactors Learning. |
| Look up user activities | Retrieves user activities from SuccessFactors Learning. | |
| Track approvals | Retrieves approvals from SuccessFactors Learning. | |
| Look up enrollment | : Retrieves enrollment details from SuccessFactors Learning. | |
| Create assignment enrollment | Create assignment enrollment into SuccessFactors Learning. |
Connection and credential alias requirements
Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.