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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up a bi-directional webhook for the Infoblox spoke

Configure a webhook to subscribe to Infoblox with a ServiceNow callback URL.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Infloblox spoke.
  • Role required: admin.

Register a Infoblox webhook

Register a Infoblox webhook in a ServiceNow instance to notify the ServiceNow application when certain events occur in Infoblox.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Infoblox spoke > Webhook Registry.

  2. Click New.

  3. On the form, fill in these fields.

FieldDescription
NameName to identify the webhook registry.Note: The name must be only Infoblox Webhook Authentication.
UsernameUsername specified in the Infoblox outbound endpoint configuration.
PasswordPassword specified in the Infoblox outbound endpoint configuration.
DescriptionDescription of the webhook registry.
PathInfoblox webhook path. This is field is auto-populated with `api/sn_infoblox_spoke/infoblox_webhook`.
  1. Right-click the form header and click Save.

  2. Click Callback URL.

    The system displays the webhook callback URL.

  3. Copy and record the webhook callback URL.

Add callback URL in Infoblox

Specify a webhook callback URL in Infoblox account to create a webhook.

Before you begin

  • Register a Infoblox webhook
  • Download Infoblox outbound templates from the KB0966373
  • Role required: admin

Procedure

  1. Log in to your Infoblox account.

  2. Create a webhook in your Infoblox account.

    For more information, see KB0966373.

  3. Configure a outbound endpoint for your ServiceNow instance.

    For more information about configuring Infoblox outbound endpoints, see About Outbound Templates.

  4. Configure templates by uploading the templates from the KB0966373 article.

    Template nameDescription
    Host_Address_IPv4_Insert.txtTemplate to configure notifications when a new IPv4 address is added to a host.
    Range_IPv4_Insert.txtTemplate to configure notifications when a new IPv4 range is added.
    Network_Insert.txtTemplate to configure notifications when a new IPv4 network is added.
    Host_Address_IPv6_Insert.txtTemplate to configure notifications when a new IPv6 address is added to a host.
  5. Configure notifications rules using the Notification Wizard.