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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up the Amazon VPC spoke

Integrate the ServiceNow instance and Amazon VPC using AWS credential to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Amazon VPC spoke.
  • Role required: admin.

Create Credential record for the Amazon VPC spoke

Create Credential record for your Amazon VPC account. The Amazon VPC spoke connection and credential alias uses this credential to perform actions on Amazon VPC.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.

  2. Open for the record for Amazon VPC.

  3. From the Credentials tab, click New.

    The system displays the message What type of Credentials would you like to create?.

  4. Select AWS Credentials.

  5. On the form, fill these values.

FieldValue required
NameName to uniquely identify the connection record. For example, enter `VPC Credentials`.
ActiveOption to actively use the credential record.
Access Key IDAccess Key ID of the user with full access to Amazon VPC.
Secret Access KeySecret Access Key of the user with full access to Amazon VPC.
Credential aliasAssociated credential record.
Authentication AlgorithmCustom authentication algorithm for outbound signing requests. Select AmazonVPCAuthAlgo.Note: Users are cautioned against directly modifying the default authentication algorithm.
  1. Click Submit.

Result

The credential record the Amazon VPC spoke is created.