Add Slack connection in ServiceNow instance

Add the Slack connection in Workflow Studio to configure the Slack spoke.

Before you begin

Role required: admin

Procedure

1. Navigate to All > Process Automation > Workflow Studio.

2. Click the Integrations tab.

3. Under Connections, the Outbound connections are displayed by default.

   Note: You can add multiple connections for your Slack spoke; one for each Slack workspace.

4. On the Slack spoke tile, click View Details.

5. In the Connections page, click Configure.

   The pop-up window displays a blank Configure Connection form.

6. On the form, fill these values.

   Field	Description
   Connection URL	URL to connect to Slack. Enter https://slack.com.
   Credential Name	Name to identify the credential record. For example, Slack Cred.
   OAuth Name	Name to identify the OAuth record. For example, Slack OAuth.
   OAuth Client ID	Client ID of your Slack app.
   OAuth Client Secret	Client Secret of your Slack app.
   OAuth Redirect URL	Redirect URL provided in your Slack app. This value is auto-populated.

7. Click Configure and Get OAuth Token.

8. In the pop-up window, click Allow.

   The OAuth Access token is generated for the Slack spoke.