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Set up the Oracle HCM Cloud spoke › Oracle HCM Cloud Spoke › Integration Hub spokes › Build integrations › Integration Hub › Workflow Data Fabric
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure the Oracle HCM Cloud spoke connection record

Set up an outbound integration between the ServiceNow instance and the Oracle HCM instances by creating connection and credential records.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Oracle HCM Cloud spoke spoke plugin on the ServiceNow instance.
  • Role required: admin

Procedure

  1. Navigate to All > Process Automation > Flow Designer.

  2. Set the connection and credential for the Oracle Cloud HCM instance.

    1. Select Connections.

    2. Turn on the Outbound tab.

    3. In the Search all connections field, enter Oracle HCM.

    4. On the OracleCloudHCM tile, select View Details.

    5. Select Configure.

    6. Fill the form.

FieldDescription
NameName of the connection.Note: For the first connection, the default name is OracleCloudHCM that is read-only. However, for all the connection records you set up after the first record, you can provide a custom name.
Connection URLURL to connect to the Oracle HCM tenant.
VersionVersion of the Oracle API.
JWT Provider NameName of the JWT provider.
JWT Keys NameName of the JWT key.
Signing KeystoreName of the key store that you had created. To learn how to create a key store, see Upload Java KeyStore certificate to ServiceNow instance.
Signing Key PasswordPassword that you had created while creating the Java KeyStore file.
Issuer \(iss\) Claim valueThe value that you had configured while creating a trusted issuer. For more information, see Create a trusted issuer.
Subject \(sub\) Claim valueUser name that has access to the REST API endpoint.
Fingerprint/x5t valueBase 64 value that you had obtained while generating the fingerprint.
7.  Select **Configure Connection**.

**Note:** To update the default expiry time of a token, do the steps.

1.  In the filter field of your instance, enter `sys_properties.LIST` and press **Enter**.
2.  In the Name field of the System Properties page, enter `jwt.provider.expiry.interval.limit and` and press **Enter**.
3.  On the jwt.provider.expiry.interval.limit page, update the value in the Value field.
4.  Navigate to **All** > **JWT Providers**.
5.  Set the same expiry value in seconds in the field Expiry Interval \(sec\).

  1. Set the connection and credential for the Oracle Cloud HCM Reports instance.

    1. On the OracleCloudHCMReports tile, select View Details.

    2. Select Configure.

Image omitted: oracle-hcm-reports-click-configure.png
Configure button for Oracle HCM Cloud Report connection record.
3.  In the form, fill the details.

4.  Select **Configure Connection**.

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FieldDescription
Connection NameName of the connection.Note: For the first connection, the default name is OracleCloudHCMReports that is read-only. However, for all the connection records you set up after the first record, you can provide a custom name.
Connection URLURL to connect to the Oracle HCM Cloud Reports instance. The format is `https://.com`
User nameUser name to log in to your target host on which Oracle Cloud HCM Reports is installed.
PasswordPassword to authenticate and log in to your target host on which Oracle Cloud HCM Reports is installed.