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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up the Microsoft 365 Excel spoke

Integrate the ServiceNow instance and Microsoft 365 Excel by using the OAuth credentials to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Microsoft 365 Excel spoke.
  • Role required: admin.

Create a credential record for the Microsoft 365 Excel spoke

Create a credential record for the Microsoft Azure Portal account. The Microsoft 365 Excel Spoke connection and credential alias uses these credentials to authorize actions.

Before you begin

Procedure

  1. Navigate to All > IntegrationHub > Connections & Credentials > Connection and Credential Aliases.

  2. Open the Microsoft_365_Excel record.

  3. Click the Create New Connection & Credential related link.

  4. On the form, fill these values.

    FieldDescription
    Connection NameName of the connection. This field is automatically set to Microsoft 365 Excel Spoke Connection Cred.
    Connection URLThe URL used for connecting to Microsoft Office 365 Excel. This field is automatically set to https://graph.microsoft.com/v1.0
    Credential NameName of the credential. This field is automatically set to Microsoft 365 Excel Spoke Credential
    OAuth Entity NameName of the OAuth entity profile. This field is automatically set to Microsoft 365 Excel Spoke OAuth
    OAuth Client IDClient ID of the Microsoft Office 365 Excel application you registered in Azure Portal.
    OAuth Client SecretClient Secret that you request for the registered application in Azure Portal.
    OAuth Redirect URLThe redirect URL. The format of the URL is https://<instance>.service-now.com/oauth_redirect.do
  5. Click Create and Get OAuth Token.