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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up the Microsoft Active Directory v2 spoke

Integrate the ServiceNow instance and the Microsoft Active Directory v2 spoke by using the Windows credentials to authenticate ServiceNow requests.

[Omitted video] Description: Demonstrates setting up the Microsoft Active Directory v2 spoke.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Microsoft Active Directory v2 spoke.
  • Role required: admin

Configure a connection record for the Microsoft Active Directory v2 spoke

Configure a connection record to connect to the Microsoft Active Directory v2 spoke host and enable the Microsoft Active Directory v2 spoke connections and credentials alias to authorize actions.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Process Automation > Workflow Studio.

  2. Click the Integrations tab.

  3. Click Connections.

  4. Toggle and enable the Outbound connections.

  5. Locate the AD_v2 connection alias and click View Details.

Image omitted: click-add-connection-ad-v2.png
Configure connection and credentials for Microsoft Active Directory v2.
If you are configuring the spoke for the first time, click **Configure**. Otherwise, click **Edit**
Image omitted: configure-def-alias-adv2.jpg
Configure the default alias.
  1. Enter the following details in the form.

    FieldInformation
    Connection nameName to uniquely identify the record.
    HostFully qualified domain name or IP address of the target host where the Microsoft AD is installed. For example, <host>.<domain>.com.
    User nameUser name with access to the target Windows host.
    PasswordPassword for the account.
Image omitted: create-connection-form.png
Configure connection form.
  1. Click Configure Connection.

What to do next

To use the spoke actions, your instance must have a MID Server set up and configured to use PowerShell. For more information about running actions on the MID Server, see Integration steps. For more information about the MID Server, see MID Server.

To set up the MID Server for this spoke, see Set up MID Server for a spoke.

Note: You must install the MID Server and Microsoft Active Directory on different servers.