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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up the AWS Elastic Load Balancing spoke

Integrate the ServiceNow instance and AWS Elastic Load Balancing account using AWS credential to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the AWS Elastic Load Balancing spoke.
  • Role required: admin.

Create Credential record for the AWS Elastic Load Balancing spoke

Create credential record for the AWS Elastic Load Balancing account. The AWS Elastic Load Balancing spoke connection and credential alias uses these credentials to authorize actions.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.

  2. Open the record, AWS_Elastic_Load_Balancing.

  3. In the Credentials tab, click New.

    The system displays the message What type of Credentials would you like to create?.

  4. Select AWS Credentials.

  5. On the form, fill these values.

FieldValue required
NameName to uniquely identify the connection record. For example, enter `Elastic Load Balancing Cred`.
ActiveOption to actively use the credential record.
Access Key IDAccess Key ID of the user with full access to AWS Elastic Load Balancing.
Secret Access KeySecret Access Key of the user with full access to AWS Elastic Load Balancing.
Credential aliasAssociated credential record.
Authentication AlgorithmCustom authentication algorithm for outbound signing requests. Select AmazonElasticLoadBalancingAuthAlgo.Note: Users are cautioned against directly modifying the default authentication algorithm.
  1. Right-click the form header and click Submit.