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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up the Amazon EBS spoke

Integrate the ServiceNow instance and Amazon EBS account using AWS credential to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription
  • Activate the Amazon EBS spoke
  • Role required: admin

Create Credential record for the Amazon EBS spoke

Create Credential record for your Amazon EBS account. The Amazon EBS spoke connection and credential alias uses this credential to perform actions on Amazon EBS.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.

  2. Open for the record for Amazon EBS.

  3. From the Credentials tab, click New.

    The system displays the message What type of Credentials would you like to create?.

  4. Select AWS Credentials.

  5. On the form, fill these values.

FieldValue required
NameName to uniquely identify the connection record. For example, enter `EBS Credentials`.
ActiveOption to actively use the credential record.
Access Key IDAccess Key ID of the user with full access to Amazon EC2.
Secret Access KeySecret Access Key of the user with full access to Amazon EC2.
Credential aliasAssociated credential record.
Authentication AlgorithmCustom authentication algorithm for outbound signing requests. Select AmazonEBSAuthAlgo.Note: Users are cautioned against directly modifying the default authentication algorithm.
  1. Click Submit.

Result

The credential record for the Amazon EBS spoke is created.