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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up the Coupa spoke

Integrate the ServiceNow instance and Coupa by creating a custom OAuth application in Coupa to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Coupa spoke.

    Note: If you are upgrading to version 4.0.0 from the previous versions (3.0.3 and earlier) of the spoke, see this KB article: KB0550471.

  • Role required: admin.

Configure a connection for Coupa spoke

Add and configure a Coupa connection to authenticate ServiceNow requests in Coupa spoke.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Process Automation > Workflow Studio.

  2. Select Integrations.

  3. Locate the Coupa OAuth connection alias and click View Details.

    Note: Don't click Add Connection.

Image omitted: coupa-con-config-template.png
Connection alias for Coupa OAuth
  1. Click Edit or if you are configuring the spoke for the first time, click Configure.
Image omitted: coupa-conn-alias-config.png
Coupa OAuth connection alias configuration
  1. On the form, fill in the fields.
  1. Click Configure and Get OAuth Token.

Result

The spoke connection is configured and ready to be used.

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FieldDescription
Name \(Connection\)Name to uniquely identify the connection. For example, `Coupa spoke connnection`.
Connection URLURL to make a connection to Coupa. - For customer instances, use this format: `https://{organization_name}.coupahost.com` - For partner and demo instances, use this format: `https://{organization_name}.coupacloud.com`
Name \(Credential\)Name to uniquely identify the credential. For example, `Coupa spoke credential`.
Token URLURL used to generate OAuth token. Use this format:`https:///oauth2/token`
OAuth Client IDIdentifier \(Client ID\) generated in Coupa.
OAuth Client SecretSecret \(Client Secret\) generated in Coupa.