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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Provide Signing Key in ServiceNow instance

Provide Slack app details and Signing Key in your ServiceNow instance for authenticating requests from ServiceNow.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Slack > Slack Configurations.

  2. Open the default record.

    You can also create new record to provide other signing keys.

  3. On the form, fill these values.

FieldDescription
Slack AppName of your Slack app.Note: This name should same as the app name provided while creating the Slack app.
Connection AliasConnection alias associated with the selected app in the Connections tab.
Property NameName of the Slack configuration. Enter `Signing Secret`.
Signing SecretSigning Secret of your Slack app.
  1. Click Update.