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Workflow Data Fabric
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Integration Hub

Automate integration tasks using ServiceNow components for ServiceNow® Workflow Studio, or develop custom integrations. A separate subscription is required.

Watch this video for an overview of Integration Hub.

[Omitted video] Description: An overview of Integration Hub.

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Important:

  • Not all model providers are available for customers with in-country SKUs, and some AI products/features are currently unavailable for in-country customers. For more information, see the KB1584492 article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.
  • Some AI products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the KB0743854 article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.
  • Some AI products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.

  • Some AI products and skills are not available in Regulated Markets. For more information, see KB2593939: Regulated Markets AI Products/Skills Not Available. Be sure to check for availability updates in future releases.

  • Exploring Integration Hub
    ServiceNow® Integration Hub enables you to build reusable integrations with third-party systems and call them from anywhere in the ServiceNow AI Platform. For example, you can request Integration Hub to call external systems using integration APIs from the Action Designer Script step, run the Script step on the ServiceNow® MID Server, and activate protocol steps like REST, SOAP, and PowerShell.

  • Configuring Integration Hub
    Review and select an Integration Hub subscription package. Activate Integration Hub plugins and review usage and transaction details.
  • Building integrations in Integration Hub
    Create integrations with Integration Hub.
  • Importing and streaming data in Integration Hub
    Import data with Integration Hub - Import or stream data from your Apache Kafka environment with Stream Connect.
  • Integration Hub reference
    Reference topics provide additional information about Integration Hub and domain separation.

Parent Topic:Workflow Data Fabric