Dun and Bradstreet DirectPlus Spoke
Manage comprehensive business data and analytics tasks in your Dun and Bradstreet account from your ServiceNow instance.
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Integration Hub subscription
This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.
Spoke version
Dun and Bradstreet DirectPlus spoke v1.1.0 is the latest version.
Supported versions
This spoke was built for Dun and Bradstreet DirectPlus v1, but may be compatible with later versions.
Spoke requirements
Dun and Bradstreet Direct+ account
Spoke dependencies
If you’re having trouble installing the app, ensure that these dependent plugins are installed:
- ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
- ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
- ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
- Complex Object (com.glide.cobject)
- ServiceNow Workflow Studio - Dynamic Outputs (com.glide.hub.dynamic_outputs)
- ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
Note: Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.
Spoke flows
The Dun and Bradstreet DirectPlus spoke provides sample flows to demonstrate automating the Dun and Bradstreet DirectPlus tasks. To customize a sample flow, copy it to a new application scope. Available sample flows include:
| Flow | Description |
|---|---|
| Look up Companies | Retrieves the supplier information and verifies if the supplier is in good business standing before creating a new supplier in the downstream system. |
Spoke actions
The Dun and Bradstreet DirectPlus spoke provides actions to automate data and analytics tasks tasks when events occurs in your ServiceNow instance. Available actions include:
| Category | Action | Description |
|---|---|---|
| Data Block Management | Look up Data Blocks by Duns Number | Retrieves information about the specified data block for the specified D-U-N-S \(Data Universal Numbering System\) number. |
| Profile Management | Look up Industry Detailed Profile | Retrieves detailed information about the requested industry, including industry indicators, challenges, financials, and industry forecast. |
| Report Management | Look up Company Report | Retrieves the Dun and Bradstreet(D&B)'s Business Information Report and Comprehensive Report that can be used for determining a company's profitability, stability, viability, and payment performance to evaluate the risk for both new or existing business relationships.Note: PDF reports are not available for all markets, including Canada. For better global coverage, use the HTML format of the report. |
| Search Management | Look up Company Typeahead Search | Retrieves the company records based on search term and other additional attributes of the company.Note: This action returns the top 25 matched results. |
| Look up Identity Resolution Cleanse Match | Retrieves the best matches for provided search parameters using Dun & Bradstreet proprietary algorithms.Note: For Multi-Process, this action returns only one result. For a nationwide search in US, this action returns a maximum 100 results. In all other scenarios, this action returns the top 25 matched results. |
Spoke module
The Dun and Bradstreet DirectPlus spoke adds the Dun and Bradstreet DirectPlus spoke application to your instance and includes these modules:
| Module | Description |
|---|---|
| Companies | Lists all the available companies records. |