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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Credly spoke

Credly integration helps employees prove, manage, and showcase their skills more effectively, addressing common issues related to skill verification, visibility, recognition, and career development.

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Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Integration Hub subscription

This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

Spoke version

Credly spoke v1.0.0 is the latest version.

Supported versions

This spoke was built for australia, and is compatible with later Washington DC and Xanadu versions.

Key features

Credly enables a flow designer to:

  • Sync employee badges
  • Accept/reject badges

Spoke requirements

A valid Credly account

Spoke dependencies

If you’re having trouble installing the app, ensure that these dependent plugins are installed: Credentials core

Note: Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

Spoke flows

The Credly provides sample flows to demonstrate automating the Talent Development Core tasks. To customize a sample flow, copy it to a new application scope. Available sample flows include:

FlowDescription
Credly event processingFetches employee badges to sync from Credly.

Spoke subflows

The Credly spoke provides sample subflows to demonstrate automating Talent Development Core tasks. To customize a sample subflow, copy it to a new application scope. Available sample subflows include:

SubflowDescription
Process credly eventProcesses the credly event that was triggered.

Spoke actions

The Credly provides actions to automate Talent Development Core tasks when events occurs in your ServiceNow instance. Available actions include:

CategoryActionDescription
Retrieving informationProcess event informationRetrieves the event process information.
Gen organization nameRetrieves the employee's organization name.
Get event detailsRetrieves the event details.
Get employee dataRetrieves the employee data.

Spoke module

Data accessed through these spoke modules is stored in these tables:

TableDescription
Credly Event LogRetrieves the list of events that were created.

Spoke user roles

The Credly provides these user roles to control access to data:

User roleDescription
AdminRole that is authorized to sync employee badges.
  

Connection and credential alias requirements

Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.