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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a connection and credential for the Tableau spoke

Create a connection and credential record for the Tableau Cloud application. The Tableau connection and credential alias uses these credentials to authorize actions.

Before you begin

Role required: ServiceNow admin or Tableau Cloud Site administrator

Register your Tableau Cloud application.

  • If you’re using the Personal Access Token (PAT) authentication type, record the Personal Access Token Secret.
  • If you’re using the JSON Web Token (JWT) authentication type, record the Client ID and Client Secret.

Procedure

  1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.

  2. Select the TableauCloud record.

    The Connection & Credential Aliases page opens.

  3. Under the Related Links section, select Create New Connection & Credential.

  4. In the dialog box, fill in the fields.

  1. Select Create and Get OAuth Token.

Result

A connection and credential record is created in the ServiceNow instance.

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FieldDescription
Please Enter the Connection Information
Connection NameName of the connection. This field is automatically set to `Tableau Cloud Connection`.
Connection URLThe URL used for connecting to the server on which Tableau Cloud is installed.
Content URLThe permanent name of the site to sign in to. The content URL appears in the URL path of Tableau content in your browser address bar after the Tableau Server URL. mySite is the content URL in the following example: `http:///#/site/mySite/explore`.
Please Enter the Credential InformationSelect the PAT or JWT authentication type. The fields change based on the authentication type that you select.
Fields for the PAT authentication type
Token NameThe Token name that you provided while setting up the Tableau spoke by using the PAT authentication type.For more information, see Set up the Tableau spoke
Token SecretThe Token secret that you copied while setting up the Tableau spoke by using the PAT authentication type.For more information, see Set up the Tableau spoke. .
Expiry Interval \(sec\)

Life span of the generated Personal Access Token (PAT).Default value: 14400 sec

Important: You mustn't modify the value of this field.

Fields for the JWT authentication type
Secret IDThe Secret ID that you copied while setting up the Tableau spoke by using the JWT authentication type.For more information, see Set up the Tableau spoke.
Secret ValueThe Secret Value that you copied while setting up the Tableau spoke by using the JWT authentication type.For more information, see Set up the Tableau spoke.
UsernameUser name, that is, the email address of the authenticated Tableau Cloud user.
Client IDThe Client ID that you copied while setting up the Tableau spoke by using the JWT authentication type.For more information, see Set up the Tableau spoke.
Expiry Interval \(sec\)

Life span of the generated JSON Web Token (JWT).Default value: 3600 sec

Important: You mustn't modify the value of this field.