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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure SAP Fieldglass connection record

Configure the connection record to enable your ServiceNow instance to connect with the SAP Fieldglass tenant.

Before you begin

  • Request an Integration Hub subscription.
  • Ensure you’ve generated the API key from the SAP Fieldglass tenant.
  • Activate the SAP Fieldglass spoke.
  • Role required: admin.

Procedure

  1. Configure the connection record for the SAPFieldGlassBuyer alias.

    1. Navigate to All > Process Automation > Flow Designer.

    2. Select Connections.

    3. Turn on the Outbound tab.

    4. In the Search all connections field, enter SAP Fieldglass.

    5. On the SAP SAPFieldGlassBuyer card, select View Details.

    6. Select Configure.

    7. Fill the form.

      FieldDescription
      NameName of the connection record. The default and read-only name of the first connection record is the SAPFieldglassBuyer Connection. To create a record with your custom name, select Add Connection.
      Connection URLURL to connect to SAP Fieldglass APIs in the format https://<SAP Fieldglass environment URL>.com/api.
      NameCustom name of the credentials to access the SAP Fieldglass tenant.
      User nameUser name to log in to the SAP Fieldglass tenant.
      PasswordPassword to log in to the SAP Fieldglass tenant.
      APIKeyAPI key of the buyer.
    8. Select Configure Connection.

  2. Configure the connection record for the SAPFieldGlassSupplier alias.

    1. Navigate to All > Process Automation > Flow Designer.

    2. Select Connections.

    3. Turn on the Outbound tab.

    4. In the Search all connections field, enter SAP Fieldglass.

    5. On the SAP SAPFieldGlassSupplier card, select View Details.

    6. Select Configure.

    7. Fill the form.

      FieldDescription
      NameName of the connection record. The default and read-only name of the first connection record is the SAPFieldGlassSupplier Connection. To create a record with your custom name, select Add Connection.
      Connection URLURL to connect to SAP Fieldglass APIs in the format https://<SAP Fieldglass environment URL>.com/api.
      NameCustom name of the credentials to access the SAP Fieldglass tenant.
      User nameUser name SAP Fieldglass buyer tenant.
      PasswordPassword of SAP Fieldglass buyer tenant.
      APIKeyAPI key of the supplier.
    8. Select Configure Connection.