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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Amazon Route 53 Spoke

Integrate ServiceNow instance with Amazon Route 53. Manage domain registrations, Domain Name System (DNS) routing, and health checking from your ServiceNow instance.

Request apps on the Store

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Integration Hub subscription

This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

Supported versions

This spoke was built for Amazon Route 53 API version 2013-04-01, but may be compatible with later versions.

Spoke version

Amazon Route 53 spoke v1.0.2 is the latest version.

Spoke requirements

  • User with full access to Amazon Route 53 account.
  • Access Key ID and Secret Access Key of the user. Record these values for later use.

Spoke dependencies

If you’re having trouble installing the app, ensure that these dependent plugins are installed:

  • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
  • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
  • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
  • ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
  • Complex Object (com.glide.cobject)

Note: Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

Spoke actions

The Amazon Route 53 Spoke provides actions to automate Amazon Route 53 tasks when events occurs in your ServiceNow instance. Available actions include:

CategoryActionDescription
Domain ManagementCheck Domain AvailabilityChecks and returns the availability of a domain name. Note: If a domain name is in pending state, you must check the availability of the domain name again, until the status is processed
Get Domain DetailsRetrieves detailed information about a specified domain that is associated with the current AWS account.
Look up Domain SuggestionsRetrieves a list of suggested domain names.
Look up DomainsRetrieves all the domain names registered with Amazon Route 53 for the current AWS account.
View BillingRetrieves all the domain related billing records for the current AWS account for a specified period.
Hosted Zone ManagementCreate Hosted ZoneCreates a new public or private hosted zone.
Delete Hosted ZoneDeletes a hosted zone.
Get ChangeRetrieves the current status of a change batch request.
Get Hosted ZoneRetrieves information about a specified hosted zone.
Get Hosted Zone CountRetrieves total number of hosted zones for the account.
Get Hosted Zone LimitRetrieves the specified limit for a specified hosted zone.
Look up Hosted ZonesRetrieves a list of associated public and private hosted zones.
Look up Hosted Zones By NameRetrieves a list of the hosted zones in alphabetical order.
Update Hosted Zone CommentUpdates the comment for a specified hosted zone.
Record Set ManagementDelete GeoLocation Record SetDeletes a GeoLocation resource record set that contains authoritative DNS information for a specified domain name or subdomain name.
Delete Simple Record SetDeletes a simple resource record set that contains authoritative DNS information for a specified domain name or subdomain name.
Delete Weighted Record SetDeletes a weighted resource record set that contains authoritative DNS information for a specified domain name or subdomain name.
Look up Record SetsRetrieves a list of resource record sets in a specified hosted zone.
Test DNS AnswerRetrieves the value that Amazon Route 53 returns in response to a DNS request for a specified record name and type.
Upsert Geolocation Record SetCreates a GeoLocation resource record set or updates an existing GeoLocation resource record set that contains authoritative DNS information for a specified domain name or subdomain name.
Upsert Simple Record SetCreates a simple reocord set or updates an existing simple resource record set that contains authoritative DNS information for a specified domain name or subdomain name.
Upsert Weighted Record SetCreates a weighted resource record set or updates an existing weighted resource record set that contains authoritative DNS information for a specified domain name or subdomain name.
Tag ManagementAdd Tags For DomainAssigns a set of tags to a domain.
Add Tags For Hosted ZoneAssigns a set of tags to a hosted zone.
Look up Tags For DomainRetrieves a list of tags that are associated with the specified domain.
Look up Tags For Hosted ZoneRetrieves a list of tags that are associated to the specified domain.
Remove Tags From DomainRemoves tags that are associated to a domain.
Remove Tags From Hosted ZoneRemoves tags that are associated to a hosted zone.

Connection and credential alias requirements

Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

For information about setting up the spoke, see Set up the Amazon Route 53 spoke.