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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Amazon RDS Spoke

Integrate ServiceNow instance with Amazon Relational Database Service (RDS). Manage the process of performing various operations like set up, operate, and scale on Amazon RDS using this spoke.

Request apps on the Store

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Integration Hub subscription

This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

Spoke version

Amazon RDS spoke v1.0.5 is the latest version.

Spoke dependencies

If you’re having trouble installing the app, ensure that these dependent plugins are installed:

  • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
  • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
  • Complex Object (com.glide.cobject)
  • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)

Note: Some of these plugins are licensable features and require an appropriate license if used outside the spoke implementation. For information on licenses, contact your account manager.

Supported Versions

This spoke was built for API version 2014-09-01 and 2014-10-31, but may be compatible with later versions.

Spoke Requirements

  • User with full access to Amazon RDS.
  • Access Key ID and Secret Access Key of the user. Record these values for later use.

Spoke flows and subflows

This spoke has no flows and subflows.

Spoke actions

The Amazon RDS spoke provides actions to automate Amazon RDS tasks when events occurs in ServiceNow. Available actions include:

CategoryActionDescription
Account ManagementList Account AttributesRetrieves the list of attributes of an account.
List CertificatesRetrieves the list of certificates of an account.
DB Engines ManagementList DB EnginesRetrieves the list of available database \(DB\) engines.
DefaultGenerate Random PasswordGenerates a random password.
DB Instance ManagementCreate DB InstanceCreates an instance of DB.
Create DB Instance Read ReplicaCreates a read replica of a DB instance.
Delete DB InstanceDeletes an existing provisioned DB instance.Note: When you delete a DB instance, all the automated backups of that instance are also deleted and cannot be recovered.
List DB InstancesRetrieves the list of provisioned DB instances.
List Reserved DB InstancesRetrieves the list of reserved DB instances.
Promote DB Instance Read ReplicaPromotes a read replica of a DB instance to standalone DB instance.
Reboot DB InstanceReboots a DB instance.
Restore DB Instance From DB SnapshotCreates a DB instance from a DB snapshot.
Start DB InstanceStarts a DB instance.
Stop DB InstanceStops a DB instance.
DB Snapshots ManagementCreate DB SnapshotCreates a snapshot of a DB instance.
Delete DB SnapshotDeletes a snapshot of a DB instance.
List DB SnapshotsRetrieves the list of snapshots of a DB instance.
Update DB SnapshotUpdates a snapshot of a DB instance.
Event ManagementCreate Event SubscriptionCreates an RDS event notification subscription.
Delete Event SubscriptionDeletes an event notification subscription.
List Event CategoriesRetrieves a list of categories for the specified or all event source types.
List Event SubscriptionsRetrieves a list of all subscription descriptions of a customer account.
List EventsRetrieves a list of events of the RDS resources.
Update Event SubscriptionUpdates an existing event notification subscription.
Groups ManagementCreate DB Parameter GroupCreates a DB parameter group.
Create DB Subnet GroupCreates a DB subnet group. Note: A DB subnet group must contain at least one subnet in at least two Availability Zones (AZ) in the Amazon Web Services (AWS) region.
Create Option GroupCreates an option group.
Delete DB Parameter GroupDeletes the specified DB parameter group. Note: Before deleting the DB parameter group, ensure that DB parameter group is not associated with any DB instances.
Delete DB Subnet GroupDeletes a DB subnet group.
Delete Option GroupDeletes an existing option group.
List DB Parameter GroupsRetrieves a list of DB parameter groups.
List DB Subnet GroupsRetrieves a list of DB subnet group descriptions. Note: If a DB subnet group name is specified, the list contains descriptions of only the specified DB subnet group.
List Option GroupsRetrieves a list of option groups.
Reset DB Parameter GroupModifies the parameters of a DB parameter group to the engine or system default values.
Update DB Parameter GroupUpdates the parameters of the specified DB parameter group.
Update DB Subnet GroupUpdates an existing DB subnet group. Note: A DB subnet group must contain at least one subnet in at least twos availability zones (AZs) in the Amazon Web Services (AWS) region.
Update Option GroupUpdates an existing option group.
Logs ManagementList DB Log FilesRetrieves a list of all the log files of a DB instance.
View DB Log FileDisplays a part of or an entire specified log file. Note: The size of the log file must not exceed 1 MB.
Tags ManagementAdd Tags To RDS ResourceAdds tags to RDS resource.
List Tags For RDS ResourceRetrieves a list of tags of RDS resource.
Remove Tags From RDS ResourceRemoves the tags from an RDS resource.

Connection and credential alias requirements

Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

For information about setting up the spoke, see Set up the Amazon RDS spoke.