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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Amazon EC2 Spoke

Integrate ServiceNow instance with Amazon Elastic Compute Cloud (EC2). Manage Amazon instances, Amazon Machine Images (AMIs), Key Pairs, and Tags from your ServiceNow instance.

Request apps on the Store

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Integration Hub subscription

This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

Spoke version

Amazon EC2 spoke v1.4.1 is the latest version.

Spoke dependencies

If you’re having trouble installing the app, ensure that these dependent plugins are installed:

  • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
  • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
  • Complex Object (com.glide.cobject)
  • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)

Note: Some of these plugins are licensable features and require an appropriate license if used outside the spoke implementation. For information on licenses, contact your account manager.

Supported version

This spoke was built for API version 2016-11-15, but may be compatible with later versions.

Spoke requirements

  • User with full access to Amazon EC2.
  • Access Key ID and Secret Access Key of the user. Record these values for later use.

Spoke flows and subflows

This spoke has no flows and subflows.

Available sample conversational subflows

Install Now Assist for Conversational Spokes and start using the conversational ability of Integration Hub spokes. For more information, see ServiceNow Otto for Conversational Spokes.

Conversational subflowDescription
Look up Images - SampleReturns information on the specified images.
Run instances - SampleExecutes the specified instances.

Spoke actions

The Amazon EC2 spoke provides actions to automate Amazon EC2 tasks when events occurs in ServiceNow. Available actions include:

CategoryActionDescription
Amazon Machine Image ManagementCopy ImageCopies an Amazon Machine Image \(AMI\) from the specified source region to the current region.
Create ImageCreates an Amazon EBS supported AMI from an Amazon EBS supported instance that is either running or stopped.
Deregister ImageDeregisters the specified AMI.
List Image AttributeRetrieves the specified AMI attribute.
List ImagesRetrieves the specified AMIs.
Instance ManagementGet Instance AttributeRetrieves the specified attribute of the specified instance.
Get Instances StatusRetrieves the status of the specified instance.
Get Password DataRetrieves the encrypted administrator password for an active Windows instance.
List Instance TypesRetrieves the list of all instance types in an AWS region.
List InstancesRetrieves a list of all instances.
Monitor InstancesEnables monitoring for all active instances.
Reboot InstancesReboots the specified instances.
Run InstancesLaunches the specified number of instances using an AMI.
Start InstancesStarts the specified instances.
Stops InstancesStops the specified instances.
Terminate InstancesShutdowns or terminates the specified instances.
Unmonitor InstancesDisables monitoring for the specified running instances.
Update Instance AttributeUpdates the specified attribute for the specified instance. Note: You can specify only one attribute at a time. Before you update an attribute, ensure that the instance is stopped.
Key Pair ManagementCreate Key PairCreates a 2048-bit SSH-2 RSA key pair.
Delete Key PairDeletes the specified key pair.
List Key PairRetrieves the specified key pair or a list of all key pairs.
Region and Availability Zone ManagementGet Availability ZonesRetrieves the list of availability zones in the specified AWS region.
List RegionsRetrieves the list of all AWS regions.
Tag ManagementCreate TagsAdds or overwrites the specified set of tags from the specified set of resources.
Delete TagsDeletes the specified set of tags from the specified set of resources.
List TagsRetrieves the list of tags for the specified region.

Connection and credential alias requirements

Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

For information about setting up the spoke, see Set up the Amazon EC2 spoke.