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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Exploring Attended Robot

Learn about the Attended Robot features that enable you to run attended automations.

Attended Robot overview

The ServiceNow® Attended Robot is a software agent that you install on a Windows machine. Attended Robot can execute attended automations that require human intervention.

Attended automations are typically triggered manually.

Attended Robot benefits

  • User can start the automation by clicking a button that triggers a bot process on the same Window's machine.
  • Executes tasks in real time with a human in the loop for complex or subjective decisions as required.

What to explore next

To learn more about configuring and using Attended Robot, see: