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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Using Automation Center

If you're an automation business user, technical user, or administrator, you can use the Automation Center application to create an automation task, resource, insight rule, and insight trigger. You can also move an automation request to different life cycle stages.

  • Working with automations
    Create automations to automatically streamline your business processes, reduce the time that you spend on manual activities, and reduce your costs.
  • Working with actions
    Create actions to fix issues that cause automations to fail.
  • Working with reviews
    Reviews enable you to evaluate automations that have been created.
  • Working with Connection Manager
    Connection Manager enables you to add data from a third-party tool into Automation Center tables by correctly mapping and testing the data import.
  • Migrating automations from UiPath and Blue Prism to ServiceNow RPA Hub
    Migrate UiPath and Blue Prism automations to ServiceNow RPA Hub using Automation Center.
  • Automation Center integrations
    Automation Center integrations enable you to discover, analyze, and automate work from other ServiceNow applications. Rather than manually identifying automation opportunities, integrations help you to tap into existing analysis and user workflow data to find and build automations efficiently.
  • Now Assist for Automation Center
    Use Now Assist for Automation Center helps you use AI features in your ServiceNow instance using Automation Center.

Parent Topic:Automation Center