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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Submit an action request from Service Catalog

Submit an action request using the ServiceNow® Service Catalog form to request for actions to resolve issues causing your automations to fail.

Before you begin

Role required: sn_ac.automation_business_user, sn_ac.automation_technical_user, catalog_admin, or sn_ac.automation_admin

Procedure

  1. Navigate to All > Automation Center > Build > Submit an Automation Request.

  2. On the form, fill in the fields.

    For a description of the field values, see Submit an Automation Request form.

  3. Select Submit.

Parent Topic:Creating an action request