Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Priority matrix for actions

Use the priority matrix to see how priority is calculated based on impact and urgency.

| |Urgency| |Impact|1 -Critical|2 - Important|3 - Routine|4 - Not urgent| |---|-------| |------|-----------|-------------|-----------|--------------| |1 - Safety|1 - Direct|2 - This shift|3 - Today|5 - Within 30 days| |2 - Quality|1 - Direct|2 - This shift|3 - Today|5 - Within 30 days| |3 - Reliability|1 - Direct|2 - This shift|3 - Today|5 - Within 30 days| |4 - Operations|2 - This shift|3 - Today|4 - Within 7 days|5 - Within 30 days| |5 - Other|3 - Today|4 - Within 7 days|5 - Within 30 days|5 - Within 30 days|

Parent Topic:Action Management