Impact Delivery Instance roles
IDI offers roles to fit your business needs. When you log in to IDI, you’ll see a personalized view of your objectives, metrics, and recommendations tied directly to your role.
| Role | Description |
|---|---|
| Impact User | - Can access the Impact Delivery Instance. - Can create and update conversations. |
| Impact Permissions Authorizer | Allows users to grant permissions for IDI features that require consent. |
| Impact Executive | - Has read access to view IDI status and value reporting. - Can create and update conversations. - Manages production adoption roadmap. |
| Impact Platform Owner | - Has full access to all IDI features. - Can request Accelerators and advisory sessions - Can manage production adoption roadmaps. |
| Impact Admin | - Manages user accounts and premium access to add-on packages. - Administers the ServiceNow platform. - Has full access to all IDI features. |
Parent Topic:Setup for the Impact Delivery Instance
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