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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Review SPM artifacts

The Data Collection app contains a pre-build data metric structure for the ServiceNow Performance/Platform Analytics application.

The content pack comes with the following artifact types.

Artifact typeDescription
Indicator SourceCaptures the basic data sets and commits them to the working memory of the platform to provide the foundation for the calculations. This is also called a data cube.
Automated IndicatorBasic calculation definition on the indicator source data set, potentially with additional filter conditions that you apply before making the calculation.
Manual IndicatorMetric for which there is no data set within the platform. Requires you to manually add a data point.
Formula IndicatorA more comprehensive calculation, such as % and ratio calculations that require multiple automated indicator data points for the calculation.
Data Collection JobsSchedule on which the automated data collection will run.
WidgetsConfiguration for the UI visualization of an indicator.
DashboardDisplay of a collection of widgets on a pane. This dashboard contains two tabs. One tab contains widgets showing quarterly values, and the other contains widgets showing monthly values.

Artifacts by type

The app contains the following artifacts for each of the above-specified artifact types.

Artifact typeName
Data Collection JobImpact VM – SPM - Monthly Data Collection
Data Collection JobImpact VM – SPM - Historical Data Collection
DashboardImpact VM - SPM
Widget% of projects completed that are identified as aligned to strategy
WidgetAvg. cycle time for approved demand (days)
WidgetAvg. project duration (weeks)
WidgetProject Budget actuals vs. forecast
WidgetAvg. budget under management per PM
WidgetAvg. total effort required per demand
Widget% of project team spent on administrative tasks
WidgetTotal benefits of demands to decommission/migrate legacy system
Widget% attainment of forecasted benefits this month
FormulaImpact VM - % of projects completed that are identified as aligned to strategy
AutomatedImpact VM - # of projects completed this month
AutomatedImpact VM - # of projects completed this month with primary goal assigned
FormulaImpact VM - Avg. cycle time for approved demand (days)
AutomatedImpact VM - Total Age of Demand to Project This Month (Days)
AutomatedImpact VM - Total demands to projects this month
FormulaImpact VM - Avg. project duration (weeks)
AutomatedImpact VM - Total number of the completed projects this month
AutomatedImpact VM - Sum of project Actual Duration
FormulaImpact VM - Project Budget actuals vs. forecast
AutomatedImpact VM - Total actual cost for the projects ended this month
AutomatedImpact VM - Total budgeted cost for the projects ended this month
FormulaImpact VM - Avg. budget under management per PM
AutomatedImpact VM - Number of Project managers
FormulaImpact VM - Avg. total effort required per demand
AutomatedImpact VM - # of demands completed this month
AutomatedImpact VM - Total allocated hours for all demands completed
ManualImpact VM - % of project team spent on administrative tasks
ManualImpact VM - Total benefits of demands to decommission/migrate legacy system
FormulaImpact VM - % attainment of forecasted benefits this month
AutomatedImpact VM - Total actual benefits attained for the completed projects this month
AutomatedImpact VM - Total forecasted benefits attained for the completed projects this month

Parent Topic:Install the Data Collection Pack for SPM